Job Description
The Faircape Group is a consortium of companies engaged in various sectors, including Healthcare, Retirement Holdings, Telecommunications, Internet Service Provision, Utility Management, infrastructure installation, and Property Management, among others.
We are currently seeking a Maintenance Administrator to become a part of our team. The ideal candidate will assist our Healthcare, Retirement Holdings, and Property Management divisions, as well as leasing units, by addressing all maintenance inquiries and ensuring that all work activities are accurately documented in our internal systems.
What We Offer:
At Faircape, we prioritize our employees and provide a variety of benefits, such as:
✅ Quarterly performance bonuses to acknowledge your efforts.
✅ Long service leave for loyal employees.
✅ Onsite Barista – enjoy complimentary coffee! ☕
✅ Subsidized snacks from vending machines for quick energy boosts.
✅ Discounts on our internet (ISP) packages to keep you connected.
✅ Fixed flexible working hours between 07:00 – 18:00, promoting work-life balance.
✅ Subsidized parking to ease your commute.
If you are seeking a position within a vibrant team, this opportunity is for you.
Key Responsibilities include, but are not limited to:
Maintenance Administrator:
- Processing all logged maintenance and service requests.
- Coordinating and securing approval for quotes, followed by arranging for contractors to visit the site.
- Communicating with relevant parties regarding contractor site inspections.
- Managing all cases and escalating unresolved issues.
- Conducting daily follow-ups on quotes, inquiries, and job statuses, while updating the respective management systems.
- Keeping all administrative records current.
- Responding to all email inquiries promptly.
- Updating the asset register program, including the addition of new items as necessary.
- Addressing emergency cases as swiftly as possible.
Qualifications:
- Senior Certificate; a relevant tertiary qualification is preferred.
Experience and Knowledge:
- Demonstrated experience in a comparable position is advantageous.
- Familiarity with planning and scheduling principles related to maintenance practices is essential.
- Proficiency in Google Drive, Docs, and Sheets is a plus.
Skills & Attributes:
- Excellent verbal and written communication abilities.
- Professional telephone manners.
- Strong attention to detail and a high level of accuracy.
- Capability to thrive in a fast-paced environment.
- Competent computer skills.
- Outstanding interpersonal skills.
- Effective organizational skills.
- Strong time management abilities.
- Robust administrative skills.
Specific Requirements:
- Clear health record.
- Clear criminal record.
- Clear credit record.
- Contactable references.
We provide our staff at Claremont with barista-quality coffee available throughout the day.
Regular working hours are Monday to Friday from 08:00 to 17:00, including a 45-minute lunch break. Employees may, with their direct manager’s approval, work flexible hours between 07:00 and 18:00.
Located in modern offices just across from Cavendish in Claremont, Faircape offers a competitive salary based on experience, qualifications, skills, and attributes.
Maintenance and Service Administrator: Your Comprehensive Guide to Efficient Operations
Envision an environment where equipment rarely malfunctions and operations proceed seamlessly. Maintenance and Service Administrators are the professionals who ensure this reality. They play a crucial role in maintaining operational efficiency, overseeing everything from scheduling inspections to resolving issues. This position is essential for ensuring compliance with industry regulations.
This guide will provide insight into the role of a Maintenance and Service Administrator. You will discover the necessary skills and responsibilities associated with this profession. Whether you are considering this career path or seeking to enhance your organization’s maintenance processes, this information is tailored for you.
Key Responsibilities of a Maintenance and Service Administrator
Maintenance and Service Administrators fulfill a variety of roles to ensure smooth operations. Their responsibilities are critical for maintaining system efficiency. Let us delve into their key functions.
Scheduling and Coordinating Maintenance Activities
Maintaining equipment in optimal condition is crucial. Maintenance Administrators are responsible for this task. They strategically plan when machinery requires inspections and optimize the deployment of technicians, ensuring smooth operations.
Establishing and managing preventative maintenance schedules is essential to avert potential issues.
Facilitating communication with technicians and other departments enhances collaboration.
Monitoring maintenance completion and documenting outcomes provides insights into effective practices and areas for improvement.
Managing Service Requests and Work Orders
When equipment malfunctions, prompt repairs are necessary. Maintenance Administrators oversee service requests, ensuring that technicians receive the appropriate work orders and that issues are resolved swiftly.
Receiving and prioritizing service requests allows for the urgent matters to be addressed first.
Assigning work orders to the suitable personnel ensures that the right individual is tasked with the job.
Tracking progress and ensuring timely completion helps maintain schedules and minimizes downtime.
Inventory Management and Procurement
To learn more about Faircape and our offerings, please visit our website at https://faircape.co.za/.
If you do not receive a response within two weeks of your application, please consider it unsuccessful.
